How we collect, use, and protect your personal information
Last Updated: January 2025Company Details:
Tec Dynamics LTD
Trading Office: 62 Portman Road, Reading, UK RG30 1EA
Registered Office: 25 Dwyer Road, Reading, UK RG30 3PB
CRN: 09858301, VAT: GB237896553
Contact:
Email: admin@tecdynamics.co.uk
Phone: +44 (0)2045771772, +30 2112343661
Website: www.tecdynamics.co.uk
1.1. Tec Dynamics LTD ("we," "us," "our," or "Tec Dynamics") is committed to protecting and respecting your privacy.
1.2. This Privacy Policy explains how we collect, use, store, and protect your personal information when you:
1.3. This policy should be read in conjunction with our Terms & Conditions available at www.tecdynamics.co.uk/terms.
1.4. By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.
1.5. For the purposes of UK data protection legislation (UK GDPR and Data Protection Act 2018), Tec Dynamics LTD is the data controller responsible for your personal information.
2.1. Our websites include:
2.2. Tec Dynamics LTD is a UK-based software and application development company providing bespoke technology solutions to businesses.
2.3. We are registered with the Information Commissioner's Office (ICO) as required under UK data protection law.
We collect personal information that you voluntarily provide when you:
When you visit our websites or use our services, we automatically collect:
We process your personal information under the following legal bases:
Contract Performance: To fulfill our contractual obligations when you purchase our services.
Legitimate Interests: For our legitimate business interests, including marketing, improving services, and fraud prevention.
Legal Obligations: To comply with accounting, tax, and regulatory requirements.
Consent: Where you have given explicit consent for marketing or special data processing.
We use your information for:
| Purpose | Legal Basis |
|---|---|
| Providing services you've purchased | Contract Performance |
| Processing payments and invoicing | Contract Performance |
| Customer support | Contract Performance |
| Marketing communications (with opt-out) | Legitimate Interest |
| Website analytics and improvement | Legitimate Interest |
| Security and fraud prevention | Legitimate Interest |
| Tax and accounting compliance | Legal Obligation |
| Marketing emails (where opted in) | Consent |
| Non-essential cookies | Consent |
Professional Advisors: Solicitors, accountants, auditors, and business consultants
Regulatory Authorities: HMRC, ICO, law enforcement, courts
Debt Collection Agencies: In cases of unpaid invoices
Your information may be transferred outside the UK/EEA where our service providers operate. We ensure appropriate safeguards including Standard Contractual Clauses and adequacy decisions.
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy:
| Data Type | Retention Period |
|---|---|
| Active customer accounts | Duration of relationship + 7 years |
| Transaction records | 7 years (UK tax law) |
| Former customer records | 7 years after last transaction |
| Contract records | 7 years after contract end |
| Marketing contacts | Until unsubscribe or 3 years inactivity |
| Website analytics | 26 months |
| Server logs | 90 days |
After retention periods expire, we will securely delete or anonymize personal information.
Under UK data protection legislation (UK GDPR and Data Protection Act 2018), you have the following rights:
Email: dpo@tecdynamics.co.uk
Phone: +44 (0)2045771772
Post: Data Protection Officer, Tec Dynamics LTD, 62 Portman Road, Reading, UK RG30 1EA, CRN: 09858301
Response Time: We will respond to requests within 30 days. Requests are free of charge unless manifestly unfounded or excessive.
We implement appropriate technical and organizational measures to protect your personal information:
You are responsible for keeping your account credentials secure, not sharing passwords, using strong passwords, and reporting suspected security breaches immediately.
In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the ICO within 72 hours and notify you without undue delay if the breach poses a high risk.
Our services may integrate with third-party providers including:
Third-party services have their own privacy policies. We are not responsible for their privacy practices. We recommend reviewing their privacy policies.
Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences and improve user experience.
| Cookie Type | Typical Duration |
|---|---|
| Session cookies | Until browser closes |
| Authentication | 30 days |
| Analytics | 24 months |
| Preferences | 12 months |
| Marketing | 12-24 months |
You can control cookies through:
Note: Disabling cookies may affect website functionality, login ability, and saved preferences.
12.1. Our services are not directed at children under 18 years of age.
12.2. We do not knowingly collect personal information from children.
12.3. If you believe we have inadvertently collected information from a child, please contact us immediately and we will delete it.
We may send you marketing communications about:
You can stop marketing communications at any time:
We will process opt-out requests within 2 business days.
You cannot opt out of essential service communications such as:
14.1. We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.
14.2. Notice of Changes:
14.3. Continued use of our services after changes constitutes acceptance of the updated policy. If you disagree, you should stop using our services and request deletion of your data.
If you have concerns about how we handle your personal information, please contact us first:
Email: dpo@tecdynamics.co.uk
Phone: +44 (0)2045771772
Post: Data Protection Officer, Tec Dynamics LTD, 62 Portman Road, Reading, UK RG30 1EA, CRN: 09858301
We will investigate and respond to all complaints within 30 days.
You have the right to lodge a complaint with the UK's supervisory authority:
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline: 0303 123 1113
Website: https://ico.org.uk
Make a Complaint: https://ico.org.uk/make-a-complaint/
You also have the right to seek a judicial remedy through the courts if you believe your data protection rights have been violated.
16.1. We do not use automated decision-making or profiling that produces legal or similarly significant effects.
16.2. Any automated processes we use (e.g., fraud detection, spam filtering) are subject to human oversight.
When using our services, you agree to:
When providing data to us, you confirm that:
This Privacy Policy is governed by and complies with:
This policy should be read alongside our:
By using our website or services, you acknowledge that you have read, understood, and agree to this Privacy Policy.
Tec Dynamics LTD
Trading Office: 62 Portman Road, Reading, UK RG30 1EA
Registered Office: 25 Dwyer Road, Reading, UK RG30 3PB
CRN: 09858301, VAT: GB237896553
General Inquiries:
Email: admin@tecdynamics.co.uk
Phone: +44 (0)2045771772, +30 2112343661
Website: www.tecdynamics.co.uk
Data Protection Officer:
Email: dpo@tecdynamics.co.uk (Attn: Data Protection Officer)
Post: Data Protection Officer, Tec Dynamics LTD, 62 Portman Road, Reading, UK RG30 1EA
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